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AB-900T00: Introduction to Microsoft 365 and AI administration
Learn how to manage, secure and govern a Microsoft 365 workplace powered by AI. This beginner-friendly, self-paced course covers Microsoft 365 core services, identity and access with Microsoft Entra, data protection with Microsoft Purview, and the basics of administering Copilot and AI agents. It prepares you for the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900) exam.
Duration
1 Day (8 Hours)
Modules
6 Modules
Course type
Microsoft
Course Overview
The course offers a comprehensive introduction to Microsoft 365, focusing on core services, administrative controls, and security foundations. Learners will explore how to manage and protect Microsoft 365 data while gaining hands-on experience with Copilot and AI-powered agents. The course highlights how AI enhances productivity through task automation, personalized experiences, and streamlined collaboration. Participants will also learn to perform basic administrative tasks for both Microsoft 365 Copilot and its agents, equipping them with essential skills for modern workplace management.
Before You Begin
- General knowledge of Microsoft 365 applications
- Basic understanding of cloud computing concepts
- Introductory experience with IT administration or user management
Key outcomes
- Understand the architecture and functionality of essential Microsoft 365 tools like Exchange, SharePoint, OneDrive, and Teams.
- Gain practical skills to manage users, assign licenses, configure settings, and monitor service health using the Microsoft 365 Admin Center.
- Learn how to protect and govern organizational data using Microsoft Purview, Entra, and Defender for Office 365.
- Discover how to use Copilot to boost productivity through AI-driven content creation, task automation, and personalized insights.
- Learn how to configure and administer Copilot agents to support workflows and enhance collaboration across Microsoft 365 applications.
Tools you’ll use
Microsoft 365 Admin Center
Microsoft Purview
Microsoft Entra (formerly Azure Active Directory)
Microsoft Defender for Office 365
Microsoft 365 Copilot
Copilot Agent Configuration Tools
What You’ll Learn
6 modules
1Module 1: Explore Microsoft 365 security foundations
1.1 Introduction
1.2 Analyze the Zero Trust security model
1.3 Implement Zero Trust in Microsoft 365
1.4 Examine threat protection and intelligence in Microsoft 365
1.5 Explore identity and authentication in Microsoft 365
1.6 Manage access and permissions in Microsoft 365
1.7 Explore identity and access management in Microsoft Entra8 min
1.8 Troubleshoot and monitor identity security
1.9 Summary
1.2 Analyze the Zero Trust security model
1.3 Implement Zero Trust in Microsoft 365
1.4 Examine threat protection and intelligence in Microsoft 365
1.5 Explore identity and authentication in Microsoft 365
1.6 Manage access and permissions in Microsoft 365
1.7 Explore identity and access management in Microsoft Entra8 min
1.8 Troubleshoot and monitor identity security
1.9 Summary
2Module 2: Introduction to Microsoft 365 core services and admin controls
2.1 Introduction
2.2 Explore the Microsoft 365 ecosystem and core service components
2.3 Explore the Microsoft 365 admin center and key admin tools
2.4 Examine Microsoft Exchange, Teams, and SharePoint
2.5 Establish security, identity, and compliance foundations
2.6 Assign admin roles using Role-Based Access Control
2.7 Summary
2.2 Explore the Microsoft 365 ecosystem and core service components
2.3 Explore the Microsoft 365 admin center and key admin tools
2.4 Examine Microsoft Exchange, Teams, and SharePoint
2.5 Establish security, identity, and compliance foundations
2.6 Assign admin roles using Role-Based Access Control
2.7 Summary
3Module 3: Protect and govern Microsoft 365 data
3.1 Introduction
3.2 Introduction to Microsoft Purview and data governance
3.3 Identify and respond to data risks with Microsoft Purview
3.4 Examine compliance, AI data discovery, and eDiscovery
3.5 Explore oversharing and data access governance in SharePoint
3.6 Explore data protection in Microsoft 365 Copilot
3.7 Summary
3.2 Introduction to Microsoft Purview and data governance
3.3 Identify and respond to data risks with Microsoft Purview
3.4 Examine compliance, AI data discovery, and eDiscovery
3.5 Explore oversharing and data access governance in SharePoint
3.6 Explore data protection in Microsoft 365 Copilot
3.7 Summary
4Module 4: Explore Microsoft 365 Copilot and agents
4.1 Introduction
4.2 Introduction to Microsoft 365 Copilot
4.3 What are agents?
4.4 Compare Microsoft 365 Copilot and agents
4.5 Compare Microsoft 365 Copilot licensing models
4.6 Plan and deploy Microsoft 365 Copilot and agents
4.7 Explore real-world use cases for Copilot and agents
4.8 Summary
4.2 Introduction to Microsoft 365 Copilot
4.3 What are agents?
4.4 Compare Microsoft 365 Copilot and agents
4.5 Compare Microsoft 365 Copilot licensing models
4.6 Plan and deploy Microsoft 365 Copilot and agents
4.7 Explore real-world use cases for Copilot and agents
4.8 Summary
5Module 5: Perform basic administrative tasks for Microsoft 365 Copilot
5.1 Introduction
5.2 Manage Copilot licenses and pay-as-you-go billing
5.3 Monitor and adjust pay-as-you-go Copilot usage
5.4 Monitor Microsoft 365 Copilot usage and adoption
5.5 Manage and govern Microsoft 365 Copilot prompts
5.6 Apply operational best practices for Microsoft 365 Copilot
5.7 Summary
5.2 Manage Copilot licenses and pay-as-you-go billing
5.3 Monitor and adjust pay-as-you-go Copilot usage
5.4 Monitor Microsoft 365 Copilot usage and adoption
5.5 Manage and govern Microsoft 365 Copilot prompts
5.6 Apply operational best practices for Microsoft 365 Copilot
5.7 Summary
6Module 6: Perform basic administrative tasks for Microsoft 365 Copilot agents
6.1 Introduction
6.2 Create a Microsoft 365 Copilot Chat agent – Part 1
6.3 Create a Microsoft 365 Copilot Chat agent – Part 2
6.4 Create a SharePoint agent
6.5 Test and edit your agents
6.6 Manage user access and permissions for agents
6.7 Examine agent approval and governance
6.8 Monitor and manage the agent lifecycle
6.9 Summary
6.2 Create a Microsoft 365 Copilot Chat agent – Part 1
6.3 Create a Microsoft 365 Copilot Chat agent – Part 2
6.4 Create a SharePoint agent
6.5 Test and edit your agents
6.6 Manage user access and permissions for agents
6.7 Examine agent approval and governance
6.8 Monitor and manage the agent lifecycle
6.9 Summary
Certification & Credentials
Certificate track
1 Day (8 Hours)
Target Audience
Intended roles
- Microsoft 365 Administrator
Frequently asked questions
What is the main focus of this course?
This course provides a foundational understanding of Microsoft 365 administration and explores how AI—through Microsoft 365 Copilot and agents—can be used to automate tasks, enhance collaboration, and personalize user experiences.
Do I need prior experience with Microsoft 365 to take this course?
Basic familiarity with Microsoft 365 apps and general IT administration concepts is recommended but not mandatory. The course is designed to build knowledge progressively from foundational to AI-enhanced features.
What administrative tools will I learn to use?
You’ll work with Microsoft 365 Admin Center, Microsoft Entra (Azure AD), Microsoft Purview, and Microsoft Defender for Office 365, among others.
Who is this course ideal for?
This course is ideal for IT professionals, administrators, and anyone interested in modern workplace technologies, AI integration, and Microsoft 365 management.
Is this course focused only on AI features?
No, while AI tools like Copilot are a key part of the course, it also covers core Microsoft 365 services, administration, security, and governance fundamentals.
| Duration | 1 Day (8 Hours) |
|---|---|
| Modules | 6 Modules |
| Course type | Microsoft |
| Category | Microsoft |
| Intended roles | Microsoft 365 Administrator |
| Prerequisites | General knowledge of Microsoft 365 applications, Basic understanding of cloud computing concepts, Introductory experience with IT administration or user management |
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