Microsoft Outlook

Master Microsoft Outlook and streamline your working day. This comprehensive, self-paced course shows you how to manage email, calendars, contacts and tasks with confidence. It covers everything from composing messages and customising settings to automating workflows and managing data files. It’s ideal for professionals, administrators and educators who want to communicate and work more productively.

For more information, see below
Duration
1 hour 10 minutes
Modules
4 Modules
Course type
Microsoft

Course Overview

This comprehensive course helps learners master Microsoft Outlook for email, calendar, contacts, and task management. From composing messages and customizing settings to automating workflows and managing data files, this course is ideal for professionals, administrators, and educators seeking to streamline communication and productivity.

Before You Begin

  • Basic Microsoft Outlook experience helpful
  • Familiarity with Microsoft 365 tools
  • Access to Outlook desktop or web version

Key outcomes

  • Navigate and Customize Outlook Explore interface, panes, and message options.
  • Format and Attach Content Use ribbons, templates, and illustrations.
  • Organize Emails and Contact Categorize, search, and manage folders.
  • Schedule and Track Activities Use calendar, tasks, and notes effectively.
  • Automate and Optimize Outlook Apply rules, quick steps, and global settings.
  • Use Advanced Tools Manage shared calendars, delegate access, and data files.

Tools you’ll use

Microsoft Outlook (Desktop & Web
Microsoft Outlook (Desktop & Web

Skills you’ll gain

  • Outlook Navigation
  • Message Formatting
  • Attachment Handling
  • Contact Management
  • Calendar Scheduling
  • Task Creation
  • Inbox Automation
  • Global Settings
  • Data File Management
  • Productivity Tools

What You’ll Learn

4 modules
1Lesson 1: Basics of Outlook
Module 1: Getting Started with Outlook Module 2: Formatting Messages Module 3: Working with Attachments and Illustrations Module 4: Customizing Message Options
2Lesson 2: Managing Outlook
Module 1: Organizing Messages Module 2: Managing Your Contacts Module 3: Working with the calendar Module 4: Working with tasks and Notes
3Lesson 3: Introducing to Automating Outlook
Module1: Introduction To Automating Outlook Module 2: Modifying Messages and Setting Global Options Module 3: Organizing, Searching and Managing Messages Module 4: Managing Your Mailbox Module 5: Automating Message Management
4Lesson 4: Advanced Outlook Settings
Module 1: Introduction to outlook Organization Module 2: Working with Calendar Settings Module 3: Managing Contacts Module 4: Managing Activities by Using Tasks Module 5: Sharing Workspaces with Others Module 6: Managing Outlook Data Files

Certification & Credentials

Microsoft-Outlook
Certificate track
1 hour 10 minutes

Target Audience

Intended roles

  • Business Productivity Specialist

Frequently asked questions

Do I need Outlook installed?
Yes, access to Outlook desktop or web is recommended.
Is this course beginner-friendly?
Yes, it starts with basics and progresses to advanced tools.
Will I learn automation features?
Absolutely! Rules, quick steps, and global settings are covered.
Can I use this for work productivity?
Yes, it’s ideal for professionals managing communication and schedules.
Who should take this course?
Office workers, educators, and anyone using Outlook daily.
Duration

1 hour 10 minutes

Modules

4 Modules

Course type

Microsoft

Category

Microsoft

Intended roles

Business Productivity Specialist

Prerequisites

Basic Microsoft Outlook experience helpful, Familiarity with Microsoft 365 tools, Access to Outlook desktop or web version

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