ChatGPT

Go from casual ChatGPT user to confident, productive professional. This 4-hour, beginner-friendly course shows you how to write clear, structured prompts, work with text, voice, images and files, and use ChatGPT for research, summarising and creating content. You’ll also learn to build repeatable workflows, collaborate in teams, review AI output critically, protect your privacy and recognise when not to use ChatGPT.

For more information, see below
Duration
1 Day (4 Hours)
Modules
3 Modules
Course type
Tools

Course Overview

The manual provides a comprehensive guide to mastering ChatGPT, from casual users on the Free plan to professionals on the Pro or Enterprise tiers. It covers essential features like text and multimodal inputs, advanced tools for data analysis, web browsing, and voice interactions. It also highlights strategies for optimizing productivity through memory, tasks, and custom GPTs. The guide emphasizes plan differences, security measures, and practical tips for maximizing ChatGPT's capabilities in personal and team environments.

Before You Begin

  • Familiarity with OpenAI’s Platform
  • Understanding of AI and Chatbots

Key outcomes

  • Learn the art of creating specific, clear, and structured prompts to get the best responses from ChatGPT, improving the quality of interactions.
  • Gain skills in using text, voice, images, and files within a conversation, enhancing your ability to interact with ChatGPT across different formats.
  • Master advanced tools like the code interpreter and agent mode to analyze data, automate tasks, and handle complex workflows with ease.
  • Learn to develop and manage custom GPTs tailored to your specific needs, improving productivity in tasks like writing, coding, and problem-solving
  • Understand how to collaborate on projects with teams, manage shared workspaces, and implement strong privacy and security practices for handling sensitive information.

Tools you’ll use

Sora Video Tool
Sora Video Tool
DALL-E for Image Generation
DALL-E for Image Generation
Web Browsing Tool
Web Browsing Tool
Advanced Data Analysis
Advanced Data Analysis
Custom GPTs
Custom GPTs
Agent Mode
Agent Mode

Skills you’ll gain

  • Multimodal Input Handling
  • Advanced Data Analysis
  • Custom GPT Creation
  • Voice Interaction
  • Web Research and Deep Knowledge Retrieval
  • Memory Management

What You’ll Learn

3 modules
1Module 1: Prompting & Output Control from Zero (Beginner → Intermediate)
1.1 Getting a High-Quality Output When You Don’t Know What to Ask
1.2 Controlling Tone, Depth, and Style (Not Robotic AI Text)
1.3 Creating Structured Content from Scratch Using ChatGPT
1.4 Human Review & Critical Thinking Every ChatGPT User Must Apply
2Module 2: AI-Powered Editing, Optimization & Scaling (Intermediate)
2.1 Improving Existing Content Without Rewriting from Scratch
2.2 Repurposing One Piece of Content into Multiple Formats
2.3 Using ChatGPT for Research, Summarization & Insight Extraction
2.4 Manual Judgment, Accuracy Checks & Bias Awareness
3Module 3: Advanced Workflows, Reliability & Professional Use (Advanced)
3.1 Building Repeatable ChatGPT Workflows (Templates & Systems)
3.2 Speed vs Accuracy: Using ChatGPT Under Real Business Constraints
3.3 Collaborative Use of ChatGPT in Teams
3.4 When NOT to Use ChatGPT

Certification & Credentials

Tools-ChatGPT
Certificate track
1 Day (4 Hours)
High-Quality Video Lessons
High-Quality Video Lessons
AI mentor support
Digital courseware, e-books & audio access
Recorded sessions, accessible on tablet & phone
Recorded sessions, accessible on tablet & phone
AI mentor support & module quizzes
AI mentor support & module quizzes

Target Audience

Intended roles

  • AI Governance Specialist
  • AI Solutions Architect
  • Audio Content Producer
  • Azure Administrator
  • Azure Solutions Architect
  • Business Intelligence Analyst
  • Business Problem-Solving Analyst
  • Business Productivity Specialist
  • Business User
  • Chief AI Officer
  • Cloud Engineer
  • Conflict Resolution Facilitator
  • Content Strategist
  • Copilot Solution Developer
  • Cross-Functional Communication Lead
  • Customer Experience Specialist
  • Customer Service Specialist
  • Cybersecurity Engineer
  • Data Analyst
  • Data Engineer
  • Data Scientist
  • DEI Program Facilitator
  • DevOps Engineer
  • Digital Marketing Specialist
  • Dynamics 365 Customer Experience Consultant
  • Dynamics 365 Developer
  • Dynamics 365 Finance Consultant
  • Dynamics 365 Solution Architect
  • Executive Presentation Specialist
  • Finance Analyst
  • Generative AI Engineer
  • Healthcare Administrator
  • HR Manager
  • Innovation Strategy Consultant
  • Learning & Development Specialist
  • Legal Operations Specialist
  • Machine Learning Engineer
  • Medical Practitioner
  • Microsoft 365 Administrator
  • Microsoft Copilot Adoption Specialist
  • Network Engineer
  • Nursing Informatics Specialist
  • People Manager
  • PMO Specialist
  • Policy Analyst
  • Power Platform Developer
  • Power Platform Functional Consultant
  • Power Platform Solution Architect
  • Product Manager
  • Project Manager
  • Public Sector Program Manager
  • QA Engineer
  • Real Estate Sales Consultant
  • Remote Team Coordinator
  • Sales Enablement Specialist
  • Software Developer
  • Stakeholder Influence Specialist
  • Supply Chain Analyst
  • Team Lead
  • Transformation Executive
  • UX Designer

Learning Resources

Videos & Engaging Visual Content
Videos & Engaging Visual Content
Podcasts
Podcasts & Audiobooks
Expert discussions and audio episodes covering key topics
E-Books
E-Books
Downloadable guides
Module-Wise Quizzes
Module-Wise Quizzes
Interactive quizzes after each module to reinforce learning

Frequently asked questions

What are the prerequisites for this course?
A basic understanding of computers, AI, and OpenAI’s platform will help, but the course is designed for both beginners and professionals. No advanced technical skills are required to get started.
What tools will I learn to use in this course?
You will master tools like multimodal inputs (text, voice, images, files), DALL-E for image generation, Sora for video creation, advanced data analysis tools, web browsing, agent mode, project management tools, and custom GPT creation.
Is this course suitable for beginners?
Yes, the course is beginner-friendly, covering everything from basic ChatGPT usage to advanced features. It is ideal for users who want to maximize productivity, creativity, and efficiency using ChatGPT.
Can I use the tools on the Free plan?
Many features, such as basic text inputs and data analysis, are available on the Free plan. However, advanced tools like DALL-E, Sora video creation, and custom GPTs require paid plans like Plus or Pro.
How do I manage privacy and security while using ChatGPT?
The course will teach you how to use memory management, delete sensitive data, and understand privacy settings. For business and enterprise users, it will cover encryption, data residency, and compliance features to ensure secure interactions.
Duration

1 Day (4 Hours)

Modules

3 Modules

Course type

Tools

Category

Tools

Intended roles

AI Governance Specialist, AI Solutions Architect, Audio Content Producer, Azure Administrator, Azure Solutions Architect, Business Intelligence Analyst, Business Problem-Solving Analyst, Business Productivity Specialist, Business User, Chief AI Officer, Cloud Engineer, Conflict Resolution Facilitator, Content Strategist, Copilot Solution Developer, Cross-Functional Communication Lead, Customer Experience Specialist, Customer Service Specialist, Cybersecurity Engineer, Data Analyst, Data Engineer, Data Scientist, DEI Program Facilitator, DevOps Engineer, Digital Marketing Specialist, Dynamics 365 Customer Experience Consultant, Dynamics 365 Developer, Dynamics 365 Finance Consultant, Dynamics 365 Solution Architect, Executive Presentation Specialist, Finance Analyst, Generative AI Engineer, Healthcare Administrator, HR Manager, Innovation Strategy Consultant, Learning & Development Specialist, Legal Operations Specialist, Machine Learning Engineer, Medical Practitioner, Microsoft 365 Administrator, Microsoft Copilot Adoption Specialist, Network Engineer, Nursing Informatics Specialist, People Manager, PMO Specialist, Policy Analyst, Power Platform Developer, Power Platform Functional Consultant, Power Platform Solution Architect, Product Manager, Project Manager, Public Sector Program Manager, QA Engineer, Real Estate Sales Consultant, Remote Team Coordinator, Sales Enablement Specialist, Software Developer, Stakeholder Influence Specialist, Supply Chain Analyst, Team Lead, Transformation Executive, UX Designer

Prerequisites

Familiarity with OpenAI’s Platform, Understanding of AI and Chatbots

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