PL-7008: Create agents in Microsoft Copilot Studio

Build intelligent conversational AI agents for your business with Microsoft Copilot Studio. This practical course shows app makers and developers how to create, extend and optimise custom agents for internal processes and customer-facing experiences. You’ll work with entities and variables, connect to Power Automate and Dataverse for Teams, and apply what you learn through real-world examples and guided projects.

For more information, see below
Duration
40 hours
Course type
Microsoft

Course Overview

The PL-7008 course empowers app makers and developers to build, extend, and optimize custom copilots using Microsoft Copilot Studio. Through hands-on labs, guided projects, and real-world examples, learners will master creating conversational AI agents tailored to business scenarios. You’ll explore entity and variable management, Power Automate integrations, and Dataverse for Teams connections. Whether you're enhancing internal processes or customer-facing experiences, this course prepares you to develop intelligent, scalable, and impactful copilots with Microsoft 365 capabilities.

Before You Begin

  • Familiarity with Microsoft Copilot Studio
  • Basic knowledge of Microsoft Dataverse and Power Automate
  • Understanding of data modeling and conversational AI concepts

Key outcomes

  • Design Custom Copilots for Real-World Use Create AI copilots tailored to business-specific scenarios.
  • Configure Topics, Triggers, and Conversation Paths Build dynamic flows with fallback and branching logic.
  • Use Entities and Variables for Personalization Enhance user experience with contextual data handling.
  • Trigger Actions and Workflows via Power Automate Connect copilots to automate tasks and processes.

Tools you’ll use

Copilot Studio
Copilot Studio
Dataverse
Dataverse
Power Automate
Power Automate

Skills you’ll gain

  • Copilot Design
  • Conversation Configuration
  • Interaction Personalization
  • Workflow Integration
  • Performance Monitoring
  • Content Generation
  • AI Project Development

Certification & Credentials

PL-7008
Certificate track
40 hours
High-Quality Video Lessons
High-Quality Video, E-book & Audiobook
AI mentor support & module quizzes
Modules Quizzes
AI mentor support
AI Mentor
Recorded sessions, accessible on tablet & phone
Access for Tablet & Phone

Target Audience

Intended roles

  • Copilot Solution Developer
Duration

40 hours

Course type

Microsoft

Category

Microsoft

Intended roles

Copilot Solution Developer

Prerequisites

Familiarity with Microsoft Copilot Studio, Basic knowledge of Microsoft Dataverse and Power Automate, Understanding of data modeling and conversational AI concepts

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