Address
Level 8/25 Restwell Street, Bankstown NSW 2200, Australia
Business Hours
Monday to Friday: 10AM - 6PM
Weekend: CLOSED

Build intelligent conversational AI agents for your business with Microsoft Copilot Studio. This practical course shows app makers and developers how to create, extend and optimise custom agents for internal processes and customer-facing experiences. You’ll work with entities and variables, connect to Power Automate and Dataverse for Teams, and apply what you learn through real-world examples and guided projects.
The PL-7008 course empowers app makers and developers to build, extend, and optimize custom copilots using Microsoft Copilot Studio. Through hands-on labs, guided projects, and real-world examples, learners will master creating conversational AI agents tailored to business scenarios. You’ll explore entity and variable management, Power Automate integrations, and Dataverse for Teams connections. Whether you're enhancing internal processes or customer-facing experiences, this course prepares you to develop intelligent, scalable, and impactful copilots with Microsoft 365 capabilities.



Intended roles
| Duration | 40 hours |
|---|---|
| Course type | Microsoft |
| Category | Microsoft |
| Intended roles | Copilot Solution Developer |
| Prerequisites | Familiarity with Microsoft Copilot Studio, Basic knowledge of Microsoft Dataverse and Power Automate, Understanding of data modeling and conversational AI concepts |
Chandra has a long-standing record of professionalism and integrity in the Vocational and Higher education sectors in Australia spanning over 2 decades. He holds a Master’s Degree in Computer Science and a Bachelor’s degree with Distinction in Information Technology majoring in software engineering, and is also a certified trainer & qualified assessor.
He has served in key roles in various organisations across both the higher education and vocational sectors which include Vice President, Academic Director, Deputy Principal, Director of Studies, Managing Director and Marketing Director. He has also set up and managed his own fully accredited RTO.
Chandra is managing and overseeing the entire operations of The Business School, both onshore and offshore for the VET and ELICOS sectors. Some of these would include marketing, student recruitment, IT, admissions, student support departments as well as coordinating with the Director of Studies and the Academic Manager to ensure competency and quality are maintained across academics, trainers, and teachers.
Christopher is a future-focused educator and global business leader committed to reshaping how people learn, upskill and succeed. Driven by innovation, he combines technology, digital learning design and real-world industry insight to build powerful, future-ready education solutions.
As Director General of the World Certification Institute and an experienced Company Director, he leads international initiatives that set global standards, strengthen professional capability, and open new pathways for learners across Asia and beyond. His work bridges education and enterprise — helping organisations transform their workforce and individuals gain the skills and confidence to thrive in a changing world.
With qualifications including BCom, GradDipEd, MBA, FCPA, WCMP and FWCI, I bring deep expertise in business strategy, financial governance and competency-based learning.
Christopher is passionate about using technology to enhance the learning journey, create equitable access to skills, and promote lifelong learning for all.
Our mission is simple: to empower people with the knowledge, tools and opportunities they need to succeed — today and into the future.
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