Address
Level 8/25 Restwell Street, Bankstown NSW 2200, Australia
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Monday to Friday: 10AM - 6PM
Weekend: CLOSED
Leadership Essentials: Leading with Emotional Intelligence
Lead with empathy, self-awareness and impact. This practical, self-paced course explores the five components of emotional intelligence and how each one shapes your effectiveness as a leader. Through case studies, role-plays and practical exercises, you’ll learn to identify and manage emotional triggers, build resilience and strengthen your social skills, and you’ll finish with a personal leadership development plan.
Duration
2 Days (12 Hours)
Modules
6 Modules
Course type
SoftSkills
Course Overview
This course focuses on developing emotional intelligence (EI) for effective leadership. It covers the five core components of EI—self-awareness, self-regulation, motivation, empathy, and social skills—and demonstrates their impact on team performance and productivity. Learners will explore techniques for enhancing self-awareness, managing stress, building empathy, and improving social skills. Through case studies, role-playing, and practical exercises, participants will gain the tools to lead with emotional intelligence, navigate workplace challenges, and foster positive team dynamics.
Before You Begin
- Self-Reflection Skills
- Communication Skills
Key outcomes
- Develop a deeper understanding of the five components of emotional intelligence and how they impact leadership effectiveness.
- Learn techniques for recognizing and managing your own emotions to improve decision-making and leadership presence.
- Master tools for regulating emotions and handling stress in high-pressure situations.
- Cultivate empathy to better understand and connect with team members, building trust and rapport.
- Apply EI strategies to real-world scenarios, including conflict resolution, difficult conversations, and relationship-building.
What You’ll Learn
6 modules
1Module 1: Introduction to Emotional Intelligence (EI)
1.1 What is Emotional Intelligence? 1.2 The 5 Components of EI: Self-Awareness, Self-Regulation, Motivation, Empathy, Social Skills 1.3 The Importance of EI in Leadership 1.4 How High EI Leaders Impact Team Performance and Productivity
2Module 2: Developing Self-Awareness
2.1 Recognizing and Understanding Your Own Emotions 2.2 Tools for Enhancing Self-Awareness: Journaling, Mindfulness Techniques 2.3 Emotional Triggers: How to Identify and Control Them 2.4 Building Emotional Resilience through Self-Reflection
3Module 3: Self-Regulation and Stress Management
3.1 Managing Stress and Emotions in High-Pressure Situations 3.2 Techniques for Emotional Regulation: Breathing, Reframing, Cognitive Reappraisal 3.3 Cultivating Patience, Focus, and Self-Discipline 3.4 Practical Exercises for Self-Control in Leadership Roles
4Module 4: Building Empathy
4.1 Understanding and Responding to Others’ Emotions 4.2 Active Listening and Its Impact on Building Trust 4.3 Empathy Exercises for Leaders: Role-Playing and Perspective-Taking 4.4 Supporting Team Members Emotionally: Case Studies
5Module 5: Social Skills for Effective Leadership
5.1 How to Communicate Effectively with Your Team 5.2 Conflict Resolution and Negotiation Skills 5.3 Building Strong Relationships with Stakeholders and Peers 5.4 Practical Applications: Navigating Difficult Conversations in the Workplace
6Module 6: Leading with Emotional Intelligence: Case Studies
6.1 Successful Leaders Who Apply Emotional Intelligence 6.2 Role-Playing Scenarios to Practice EI Skills 6.3 Creating a Personal Leadership Development Plan with EI Strategies
Certification & Credentials
Certificate track
2 Days (12 Hours)
Target Audience
Intended roles
- Chief AI Officer
- People Manager
- Transformation Executive
Frequently asked questions
Do I need to have a management role to take this course?
No, this course is designed for anyone looking to improve their leadership skills, whether you're in a formal leadership position or aspiring to be in one.
How will the course help me in high-pressure situations?
The course provides tools for managing emotions and stress, such as breathing techniques, reframing, and cognitive reappraisal, to help you maintain focus and make better decisions in challenging situations.
Will the course provide resources for continuous development after completion?
Yes, the course includes a Personal Leadership Development Plan, which will help you set specific EI goals and strategies for ongoing improvement.
How can emotional intelligence impact team performance?
Leaders with high emotional intelligence can better understand their team’s needs, motivate them effectively, resolve conflicts, and foster a positive work environment, leading to increased collaboration, productivity, and morale.
What will I learn in the course?
You will learn how to enhance your emotional intelligence, manage stress, build empathy, improve communication, and strengthen social skills, all of which are essential for effective leadership and fostering positive team dynamics.
| Duration | 2 Days (12 Hours) |
|---|---|
| Modules | 6 Modules |
| Course type | SoftSkills |
| Category | SoftSkills |
| Intended roles | Chief AI Officer, People Manager, Transformation Executive |
| Prerequisites | Self-Reflection Skills, Communication Skills |
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