AB-730T00 Transform Business Workflows with Generative AI

AB-730T00 Transform Business Workflows with Generative AI

Put generative AI to work in your everyday job. This practical, self-paced course shows you how to use Microsoft 365 Copilot to draft and refine content, analyse and visualise data, and streamline routine tasks, while applying responsible AI practices. It requires no coding and prepares you for the Microsoft Certified: AI Business Professional (AB-730) exam.

For more information, see below
Duration
1 Day (8 Hours)
Modules
6 Modules
Course type
Microsoft

Course Overview

The course empowers professionals to transform business workflows using generative AI, with a focus on practical, no-code solutions. Learners will explore how to streamline daily tasks, enhance decision-making, and boost productivity through real-world use cases. By leveraging Microsoft 365 Copilot, participants will gain hands-on experience applying AI tools across common workplace scenarios. Ideal for non-technical users, this course builds confidence in integrating AI into everyday operations to drive meaningful business outcomes and stay ahead in a rapidly evolving digital landscape.

Before You Begin

  • Basic Proficiency in Microsoft 365 Applications
  • Understanding of Business Processes and Workflows
  • Willingness to Explore New Technologies
  • Familiarity with Cloud-Based Collaboration Tools

Key outcomes

  • • Learn how to use AI tools like Microsoft 365 Copilot to automate routine tasks such as drafting emails, generating reports, summarizing meetings, and more—saving time and reducing manual effort.
  • • Understand the core functionalities of Microsoft 365 Copilot and how to use it effectively across Word, Excel, PowerPoint, Outlook, and Teams to streamline workflows.
  • • Discover how AI can assist in analyzing data, generating insights, and supporting faster, more confident decision-making in real-time business scenarios.
  • • Explore real-world use cases tailored to various business functions—marketing, sales, HR, operations—and learn how to spot where generative AI can add value in your daily work.
  • • Gain hands-on, practical knowledge of how to work with AI tools—no technical or programming background required—making the course accessible to professionals across all industries.

Tools you’ll use

Microsoft Copilot
Microsoft 365 Copilot
Microsoft Word 365
Word+ Copilot
Microsoft Outlook
Outlook+ Copilot
PowerPoint 365 (Desktop & Online)
PowerPoint+ Copilot
Excel Live
Excel+ Copilot
Copilot pages & Notebooks
Copilot pages & Notebooks
Meeting management tools like Teams
Meeting management tools like Teams

What You’ll Learn

6 modules
1Module 1: What is generative AI?
1.1 Introduction
1.2 What is generative AI?
1.3 Understand responsible AI
1.4 Microsoft 365 Copilot as your workflow companion
1.1.5 Summary and resources
2Module 2: Employ Copilot Chat as your AI assistant
2.1 Introduction
2.2 What is Copilot Chat?
2.3 Write effective prompts to optimize Copilot responses
2.4 Manage prompts and conversations in Copilot Chat
2.5 What are Copilot agents?
1.2.6 Summary and resources
3Module 3: Draft and refine business content using Microsoft 365 Copilot
3.1 Introduction
3.2 Draft your content using Microsoft 365 Copilot
3.3 Research and gather information using the Researcher Agent
1.3.4 Summary and resources
4Module 4: Analyze and visualize data using Microsoft 365 Copilot
4.1 Introduction
4.2 Analyze data workflows in Excel with Copilot
4.3 Generate insights using the Analyst Agent
1.4.4 Summary and resources
5Module 5: Manage meetings and collaboration using Microsoft 365 Copilot
5.1 Introduction
5.2 Streamline meeting preparation and follow ups with Copilot
5.3 Enhance collaboration with Copilot Chat, Pages, and Notebooks
5.4 Summary and resources
6Module 6: Define the role you want Microsoft 365 Copilot to play in your business workflow
6.1 Introduction
6.2 Scenario 1: Prepare weekly status report
6.3 Scenario 2: Build a client proposal deck
6.4 Scenario 3: Create an executive summary
6.5 Summary and resources

Certification & Credentials

Certificate track
1 Day (8 Hours)

Target Audience

Intended roles

  • Transformation Executive

Frequently asked questions

What is Microsoft 365 Copilot, and how will I use it in the course?
Microsoft 365 Copilot is an AI-powered assistant integrated into Word, Excel, Outlook, and other Microsoft apps. You'll learn how to use it to automate tasks, generate content, analyze data, and more.
Is this a technical course or focused on business applications?
This is a non-technical course with a strong focus on business applications. You’ll learn how to use AI tools in daily work, not how to build or code them.
Will I get a certificate after completing the course?
Yes, learners who complete the course and any required assessments will receive a certificate of completion to showcase their skills.
Do I need prior experience with AI to take this course?
No prior AI experience is necessary. The course focuses on practical, real-world applications of generative AI using Microsoft 365 Copilot.
Can I take this course if I use other productivity tools (like Google Workspace)?
While the course centers on Microsoft 365 Copilot, many concepts and workflows can inspire similar uses of AI in other tools. However, practical examples will be Microsoft-specific.
Duration

1 Day (8 Hours)
Modules

6 Modules
Course type

Microsoft
Category

Microsoft
Intended roles

Transformation Executive
Prerequisites

Basic Proficiency in Microsoft 365 Applications, Understanding of Business Processes and Workflows, Willingness to Explore New Technologies, Familiarity with Cloud-Based Collaboration Tools

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