Address
Level 8/25 Restwell Street, Bankstown NSW 2200, Australia
Business Hours
Monday to Friday: 10AM - 6PM
Weekend: CLOSED
Collaboration in the Modern Workplace: Building High-Performing Teams
Learn how to build, lead and thrive in high-performing teams. This practical, self-paced course covers effective communication, active listening, building trust, handling conflict constructively, and leadership styles that motivate diverse teams in person or remotely. Real-world scenarios and team challenges help you apply what you learn straight away.
Duration
1 Day (10 Hours)
Modules
5 Modules
Course type
SoftSkills
Course Overview
This is a practical, hands-on course designed to help professionals master the art of teamwork. Through five comprehensive modules, participants will learn effective communication, active listening, trust-building, and leadership in team settings. With real-world scenarios, team challenges, and collaborative projects, this course empowers individuals to lead, support, and thrive within any team environment—whether in-person or remote. Build stronger connections, resolve conflict constructively, and drive team success with confidence and clarity.
Before You Begin
- Basic Workplace Experience
- Willingness to Engage and Communicate Openly
- Interest in Leadership or Team Development
Key outcomes
- Learn how to communicate clearly, listen actively, and navigate difficult conversations to improve collaboration and reduce misunderstandings.
- Discover proven strategies and exercises to establish trust, strengthen relationships, and create a cohesive, supportive team culture.
- Gain tools to handle disagreements constructively, resolve conflicts, and guide teams toward shared decisions and outcomes.
- Understand different leadership styles, how to motivate diverse teams, and delegate effectively to empower others and boost performance.
- Through group projects, role-playing, and feedback exercises, apply your skills in practical settings to confidently lead and contribute to high-performing teams.
What You’ll Learn
5 modules
1Module 1: The Power of Teams
1.1 Understanding the Role of Teams in Today’s Work Environment 1.2 Characteristics of High-Performing Teams 1.3 The Importance of Trust and Communication in Teams
2Module 2: Effective Communication and Active Listening
2.1 Mastering the Art of Clear Communication 2.2 Techniques for Active Listening and Building Rapport 2.3 Non-Verbal Communication in Team Interactions 2.4 How to Communicate Constructively During Conflict
3Module 3: Building Trust and Team Cohesion
3.1 Trust-Building Exercises for Teams 3.2 How to Handle Conflict and Build Consensus 3.3 Team-Building Activities for Enhanced Collaboration 3.4 Tools for Managing Remote or Hybrid Teams
4Module 4: Leadership in Team Settings
4.1 Leadership Styles: Which One Fits Your Team? 4.2 Motivating Your Team: Setting Goals and Encouraging Growth 4.3 Delegation: Empowering Others to Take Ownership 4.4 Developing a Collaborative Leadership Style
5Module 5: Real-World Applications: Team Challenges
5.1 Collaborative Problem-Solving Sessions 5.2 Role-Playing Scenarios to Strengthen Team Skills 5.3 Group Projects: Planning and Executing as a Team 5.4 Feedback and Reflection on Team Dynamics
Certification & Credentials
Certificate track
1 Day (10 Hours)
Target Audience
Intended roles
- PMO Specialist
- Project Manager
- Team Lead
Frequently asked questions
What skills will I learn in this course?
You’ll learn effective communication techniques, how to build trust, resolve conflict, lead collaboratively, and apply real-world team strategies that boost productivity and morale.
Who should take this course?
This course is perfect for professionals at any level who work in teams, manage people, or want to enhance their collaboration, leadership, and communication skills in today’s fast-paced, often remote, work environments.
Do I need to be in a leadership position to benefit from this course?
Not at all. While leaders will gain valuable insights, the course is designed for anyone who wants to become a stronger team member and improve how they work with others.
Is this course suitable for remote or hybrid teams?
Absolutely. One module specifically focuses on managing remote and hybrid teams, with tools and tips for virtual collaboration, trust-building, and communication
| Duration | 1 Day (10 Hours) |
|---|---|
| Modules | 5 Modules |
| Course type | SoftSkills |
| Category | SoftSkills |
| Intended roles | PMO Specialist, Project Manager, Team Lead |
| Prerequisites | Basic Workplace Experience, Willingness to Engage and Communicate Openly, Interest in Leadership or Team Development |
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